NUSDOM FAQ
Last Updated: April 12, 2025
👕 Orders
How do I place an order?
Simply select your item, choose the size, and click “Add to Cart.” Then follow the checkout process to complete your order.
Can I cancel or change my order?
We start processing orders quickly, so we may not be able to change or cancel once it's confirmed. Please email us at support@nusdom.com immediately if needed.
🚚 Shipping
How long does shipping take?
Standard Shipping (U.S.): 5–7 business days
Expedited Shipping (U.S.): 2–3 business days
International: Varies by location
How much is shipping?
U.S. orders under $75: $6.95
U.S. orders $75 and over: Free Standard Shipping
Expedited: $12.95 flat rate
International: Calculated at checkout
Do you ship internationally?
Yes, to most countries. We currently do not ship to high-risk regions like North Korea, Iran, and a few others.
↩️ Returns
What is your return policy?
Returns are accepted within 7 days of delivery. Items must be unworn, unwashed, and in original condition.
How do I request a return?
Email us at support@nusdom.com or fill out the form at nusdom.com/contact for authorization.
Do you offer exchanges?
Not at this time. Please return the item for a refund and place a new order.
💳 Payments
What payment methods do you accept?
Visa, Mastercard, American Express, Discover, PayPal, Apple Pay, and more.
Is my payment information secure?
Yes. All payments are processed securely via trusted third-party platforms.
📏 Sizing & Fit
How do I know what size to get?
Please refer to our size charts available on each product page. If you’re unsure, contact us for sizing help.
What if it doesn’t fit?
You can return eligible items within 7 days of delivery following our return process.
🛡 Policies
Where can I read your policies?
Still have questions? Reach out at support@nusdom.com — we’re here to help.